Shipping & Returns
Shipping and Return Policy
At BlackRock Spice Co., we are committed to delivering our high-quality organic spice blends to you in a timely and efficient manner. Please keep in mind we are a small batch facility, and we will work to get your order shipped as quickly as possible.
Live in Findlay? Get Direct to Home Delivery for $5 on Orders over $40
Select at Checkout and provide your delivery details.
Standard Shipping Policy:
Processing Time: Orders are typically processed within 1-3 business days. Processing times may vary during holiday seasons or due to unforeseen circumstances. A lot of times our products are packaged when you order, this ensures the freshest spices and best flavor possible.
Shipping Methods:
We use reliable shipping carriers to ensure your order arrives safely and on time. The shipping method may vary depending on the size and weight of your order.
Shipping Rates:
Shipping rates are calculated based on the weight of the order. The total shipping cost will be displayed at checkout.
**Please note, large orders may take slightly longer to process, especially during the holidays. We process in small batches to ensure the freshness and quality of our products.
Delivery Time
While we strive to deliver your order as quickly as possible, please allow 5-8 business days for domestic shipments. Delivery times may vary due to factors beyond our control.
International Shipping: We do not currently offer shipping internationally.
Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Damaged Items:
If your order arrives damaged, please contact us immediately so we can assist you.
Thank you for choosing BlackRock Spice Co. We appreciate your business and look forward to serving you.
Warm Regards,
The BlackRock Spice Co. Team
Return & Exchange Policy
At BlackRock Spice Co., we take pride in the quality of our products. However, we understand that there may be occasions where you are not fully satisfied with your purchase.
Please note that due to the nature of our products, we do not accept returns on food items. This is to ensure the safety and integrity of our products.
However, we value our customers and want to provide a positive experience. If there is a problem with your order, we are here to help. We may issue refunds on a case-by-case basis.
If you encounter any issues with the contents of your order or the shipping process, please contact us immediately. Our customer service team is committed to resolving any problems to your satisfaction.
Thank you for choosing BlackRock Spice Co. We appreciate your understanding and look forward to serving you.
Sincerely,
The BlackRock Spice Co. Team